Terms and Conditions
Effective Date: 2024-02-12
Welcome to Castaway Sport Fishing ("we," "our," or "us"). By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
1. Booking and Payment
- All fishing trip bookings must be made through our website or authorized channels.
- Full or partial payment may be required at the time of booking.
- Prices are subject to change without prior notice.
- We reserve the right to cancel bookings due to unforeseen circumstances, with a full refund provided.
2. Cancellation and Rescheduling Policies
- Deposits are non-refundable if cancellations occur less than 7 days before the booking date.
- Cancellations are only eligible for a full refund in cases of unsafe weather conditions, extenuating circumstances, or captain-related issues.
- You may reschedule your booking only once, and the request must be made at least 7 days in advance of the original booking date.
- Rescheduling is only allowed for the same charter type/service.
- New booking dates must align with real-time availability, rates, and restrictions.
- No-shows or late arrivals may forfeit the booking without a refund.
- Refunds will be processed within 14 business days.
3. Responsibilities of Customers
- Customers must provide accurate personal and payment information.
- Customers are responsible for arriving on time at the designated departure point.
- Customers must comply with all safety regulations and instructions from trip operators.
- We are not responsible for any loss, damage, or injury occurring during the trip.
4. Changes to Bookings
- Changes to bookings may be subject to availability and additional fees.
- Requests for changes must be made at least 7 days in advance.
5. Liability Disclaimer
- We act as an intermediary between customers and fishing trip operators and are not responsible for the actual services provided by third parties.
- We are not liable for delays, cancellations, weather conditions, or any unforeseen events affecting trips.
6. Prohibited Activities
- Unauthorized use of our website, including but not limited to hacking, data scraping, or fraudulent bookings, is strictly prohibited.
- Customers must not engage in any illegal or disruptive activities during trips.
7. Intellectual Property
- All content on our website, including text, images, and logos, is the property of Castaway Sport Fishing and may not be used without permission.
8. Privacy Policy
- By using our services, you agree to our Privacy Policy , which outlines how we collect and handle your personal information.
9. Amendments to Terms
- We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.